Our services

From one automated workflow to a certified AI management system. Every service is scoped, built and run by the same person.

Featured service

ISO/IEC 42001: an AI management system you can be certified against

ISO/IEC 42001 is the international standard for managing AI responsibly. It covers how your organisation governs AI, the way ISO 9001 does for quality and ISO/IEC 27001 does for information security.

It suits firms whose larger customers, tenders or boards ask for evidence of how AI is governed. We build the system with you, from the first inventory through to certification readiness.

Our background is in auditing management systems against ISO standards, so we build yours the way an auditor will read it.

Ask about ISO/IEC 42001

Quoted individually after a scoping call. You choose an accredited certification body for the audit; we get you ready for it.

  1. Inventory and scope. An AI register, including the AI inside software you already use. You hold: an AI register and a scope statement.
  2. Gap analysis. Where you stand against the standard’s clauses and controls, with a prioritised plan. You hold: a gap report and a prioritised plan.
  3. Risk and impact assessments. For your organisation and for the people your AI affects. You hold: an AI risk assessment and AI system impact assessments.
  4. System design. AI policy, objectives, roles and procedures, built onto an existing ISO system where you have one. You hold: an AI policy, objectives, defined roles and a Statement of Applicability.
  5. Controls in operation. Human oversight, data rules, supplier checks, monitoring and staff awareness. You hold: records that show each control working.
  6. Internal audit and management review. Findings closed out before anyone external arrives. You hold: an internal audit report and management review minutes.
  7. Certification readiness. You’re prepared for the Stage 1 and Stage 2 audits. You hold: a system ready for a certification body to audit.

Everything else we do

Most firms start with the free mini-audit and one workflow.

Free mini-audit

Free

Pick the workflow that wears you down most. We go through it with you by video call and screen share, then send a short written report.

  • How the workflow runs today and the time each step takes
  • What we’d automate, with estimated hours saved per month
  • Privacy and data flags, and a fixed price to build it

Workflow automation

Fixed-price packages from $3,000, or quoted per job for firms of 1 to 10

We automate the repeat work: client intake, rostering, quoting, document chasing, month-end, inbox triage. Built on Claude, Microsoft 365 and Copilot, and platforms such as n8n, Zapier and Make.

  • A measured baseline and written acceptance criteria before we start
  • A handover session and a short written guide for your staff
  • The payback commitment

Custom phone AI agents

Quoted after your mini-audit

A phone agent built for your firm answers when you can’t: after hours, during appointments, in the busy season. It answers common questions, takes messages, books appointments and passes the call to a person when one is needed. The same agent can answer email and web chat.

  • A script and tone written for your firm and your callers
  • Clear handoff rules, so a person takes over when it matters
  • Callers are told up front that they’re speaking with an AI assistant

Copilot and Claude setup

Quoted per job

Many firms already pay for AI they barely use. We set up Microsoft 365 Copilot or Claude for your team: what it can reach, what it’s for, and the rules for using it with client information.

  • Setup on the licences you already hold
  • Acceptable-use rules your staff can follow
  • A hands-on session using your own work

Your AI Department

$1,000 to $4,000 per month

The monthly service behind every build. We check each automation is working, fix it when a connected tool changes, and tell you what it saved.

  • A monthly report of hours saved against your baseline
  • Your AI register, policy and acceptable-use rules kept current
  • A quarterly risk review and notice of rule changes that affect you

Governance Foundations

Quoted per scope

For regulated firms, and any firm asked how it governs AI. A working set of governance basics, without a full management system.

  • An AI register and an AI policy with acceptable-use rules
  • Risk screening, with the points where a person checks the output
  • A check of your automated decision-making disclosure

Not sure where you stand? Take the six-question self-check.

From 10 December 2026

Organisations covered by the Privacy Act must explain in their privacy policy when computer programs use personal information to make, or substantially help make, decisions that significantly affect people.

Source: Office of the Australian Information Commissioner. General information, not legal advice. We draft privacy wording with your lawyer.

Not sure which one you need?

Start with the free mini-audit. It tells you what’s worth doing first, and what it would cost.

Request a free mini-audit See pricing