How it works
Most firms start with the free mini-audit, move to a build, then stay on the monthly service.
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Free mini-audit
Pick the workflow that wears you down most: client intake, rostering, quoting, month-end. We go through it with you by video call and screen share, then send a short written report.
- Starts with a 20-minute fit call
- Capped at one day of our time, report included
- No charge, and no obligation to build
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Fixed-price build
We measure how long the work takes today and agree written acceptance criteria with you. Then we build it, on the tools you already use where possible.
- A measured baseline before work starts
- A handover session and a short written guide for your staff
- Covered by the payback commitment
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Your AI Department
A monthly service. We keep your automations running, report the hours saved against your baseline, and keep your AI register and policy current.
- Fixes when a connected tool changes
- A report of hours saved, every month
- Governance upkeep and a quarterly risk review
Questions before you start
Can’t see yours? Add it to your mini-audit request.
What happens in the free mini-audit?
You nominate one workflow. We review it with you by video call and screen share, then send a short written report. It covers how the workflow runs today, what we’d automate, the estimated hours saved, any privacy flags and a fixed price to build it. The mini-audit is capped at one day of our time.
Who is the mini-audit for?
It starts with a 20-minute fit call. It suits firms of 1 to 50 staff where the owner or a decision-maker can join the call and the workflow runs at least weekly.
Do you need our client or patient records?
No. A mini-audit looks at how the work flows and doesn’t need the records themselves. Please don’t send client, patient or participant information.
Which tools do you build on?
Claude, Microsoft 365 and Copilot, and automation platforms such as n8n, Zapier and Make. We use the tools your firm already pays for where possible.
What does the monthly service include?
We check that each automation is working and fix it when a connected tool changes. You get a monthly report of hours saved against your baseline. We keep your AI register, AI policy and acceptable-use rules current, and review risk each quarter. New builds, major changes and staff training are quoted separately.
What if a build misses its target?
Before we build, we measure how long the work takes today and agree a written target with you. If the build hasn’t met that target 90 days after it goes live, the payback commitment applies. Its terms are set out in your proposal.
Can a phone AI agent answer our calls?
Yes. We build phone agents that answer common questions, take messages, book appointments and pass the call to a person when one is needed. Callers are told up front that they’re speaking with an AI assistant.
Do you help with ISO/IEC 42001?
Yes. We implement an AI management system with you, from the first inventory through to certification readiness. You choose an accredited certification body for the audit itself.
Where do you work?
Australia-wide. We work remotely, by video call and screen share.